Refund Policy
Effective Date: January 1, 2025
At 3S Credit Solutions, we are committed to delivering real, strategic credit repair services. Because results depend on multiple factors, we have structured our policy to be fair, transparent, and results-focused.
1.No Guaranteed Results Disclaimer
While we use proven, compliant strategies, results vary based on your credit profile. No specific score increase or approval can be guaranteed.
2.120-Day Performance Guarantee (Conditional)
We offer a 120-day service guarantee under the following conditions. Clients may be eligible for a refund review if:
- They have remained active in the program for at least 120 days
- They followed all guidance and instructions provided
- They maintained active credit monitoring at all times
- They submitted all required documents in a timely manner
- They remained responsive to communication
If all conditions are met and no measurable progress has been made, the account may be reviewed for a partial or full refund at our discretion.
3.Non-Refundable Fees
The following are non-refundable:
- Enrollment or setup fees
- Any work already completed
- Previous monthly service fees
4.Monthly Services
- Monthly payments cover ongoing work and monitoring
- Services may be canceled at any time
- No refunds are issued for completed billing cycles
5.Client Responsibility
Refund eligibility is void if the client:
- Fails to provide required documents
- Cancels early (before 120 days)
- Does not maintain credit monitoring
- Ignores communication or guidance
6.Refund Request Process
All refund requests must be submitted in writing to: support@3screditsolutions.com
Requests will be reviewed within a reasonable timeframe.
7.Final Determination
All refund decisions are made at the sole discretion of 3S Credit Solutions based on account activity, participation, and documented efforts.
Questions?
Contact us at support@3screditsolutions.com or 205-413-9652